The NEET Agent
Terms of Use
Public website and platform terms for Seekers, Businesses, Commissioners and other users
Public website and platform terms for Seekers, Businesses, Commissioners and other users
| Legal operator | MO SSC LTD trading as DAESP Culture / DAESP ABC / The NEET Agent |
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| Company number | 13711111 |
| Registered office | 235 Frances Street, London, England, SE18 5LA |
| Privacy / legal email | p3kay@daespculture.com |
| Telephone | 07492 505008 |
| Version | Version 1.0 - Website Edition |
| Effective date | 13 September 2026 |
These Terms are intended to work alongside the Privacy Policy, Safeguarding & Safer Working Policy and any separate commissioned or paid-service agreement that applies.
| Plain-Language Summary The NEET Agent maps interests and goals, maps Opportunities, suggests possible matches, and controls introductions. A match is not a job offer. Seekers and Businesses do not receive each other's direct contact details by default. Registration does not create a hidden fee. Separate paid services, if offered, require separate terms. |
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Contents
1. Who we are and acceptance of these Terms
2. Definitions
3. What the platform does
4. What the platform does not guarantee
5. Age, younger users and safeguarding
6. Accounts, security and accurate information
7. Seeker responsibilities
8. Business and Opportunity Provider responsibilities
9. Verification and Opportunity status
10. Automatic matching, profiling and AI
11. Controlled introductions and no bypassing
12. Meet First and progression activities
13. Work-finding and employment-agency requirements
14. Fees, self-commissioning and separately paid services
15. Commissioner and cohort accounts
16. Workforce Opportunity Mapping
17. AI-assisted pathway and agreement tools
18. Documents, Work Passport and agreement records
19. Paper/PDF form ingestion
20. Live counters and Opportunity Gap information
21. Safeguarding and concerns
22. Media and case studies
23. Third-party pathways, programmes and links
24. Messages and communications
25. Privacy and cookies
26. User content and permissions
27. Intellectual property
28. Prohibited conduct
29. Suspension, restriction and closure
30. Platform availability and changes
31. Third-party agreements and employment relationships
32. Liability and statutory rights
33. Complaints and disputes
34. Changes to these Terms
35. General legal provisions
36. Governing law
37. Contact
1. Who we are and acceptance of these Terms
The NEET Agent is operated by MO SSC LTD, company number 13711111, trading as DAESP Culture / DAESP ABC / The NEET Agent. Our registered office is 235 Frances Street, London, England, SE18 5LA.
These Terms govern access to and use of The NEET Agent website and platform. By creating an account, submitting Opportunity Mapping information, posting an Opportunity, using a dashboard, requesting an introduction, or otherwise using the platform, you agree to these Terms.
A separate written agreement may apply to a commissioned programme, Workforce Opportunity Mapping engagement, separately paid service or other specific service. If a separate signed agreement conflicts with these general Terms, the separate agreement takes priority for that specific service.
2. Definitions
“Seeker” means a person seeking an Opportunity, experience, education, training, employment, support or progression.
“Business” or “Opportunity Provider” means a business, employer, sole trader, organisation, professional or other person or body willing to offer or explore an Opportunity.
“Commissioner” means an organisation or individual commissioning Opportunity Mapping, progression support, Workforce Opportunity Mapping or another service.
“Opportunity” includes, as appropriate, an industry conversation, careers talk, workplace visit, shadowing, mentoring, volunteering, work experience, trial/work trial where lawful and appropriate, project, training, apprenticeship, part-time work, full-time work or another progression activity.
“Opportunity Mapping” means the process of mapping a person's Passion/Purpose, goals, preferences and barriers against available or potential Opportunities, and mapping Business willingness and local supply.
“Meet First” means an authorised first interaction, conversation, visit, interview or similar introduction arranged or approved through The NEET Agent.
“Work Passport” means a platform record of verified experience, attendance, skills, evidence, milestones and progression where that feature is available.
3. What the platform does
The NEET Agent provides Passion & Purpose-Led Opportunity Mapping. It is designed to connect people to real opportunities and pathways while generating useful intelligence about demand, supply and progression.
The service is broader than a conventional job board. A person can map what they want even if no suitable live Opportunity currently exists. A Business can map what it is willing to offer even where it has no conventional vacancy.
The platform may support online self-service, field/street outreach, paper forms, schools, colleges, Jobcentre-linked programmes, community organisations, events, commissioner cohorts and employer workforce programmes. These routes may feed the same underlying Opportunity Mapping system.
4. What the platform does not guarantee
Registering, completing Opportunity Mapping or receiving a match suggestion does not guarantee a job, interview, Meet First, work experience, apprenticeship, training place, payment or other particular outcome.
The NEET Agent may identify or introduce a possible Opportunity without being the employer, training provider, school placement approver or contracting party. A Business expressing interest does not mean that it has been certified as safe for every participant or approved for every placement type.
A person's mapped interests are not a permanent label. People can change their goals, availability and preferences.
5. Age, younger users and safeguarding
The service may support people from approximately Year 8 upward as well as adults. A child is anyone under 18 for safeguarding purposes. Different Opportunities have different age, education, working-time, child-employment, insurance, health-and-safety and supervision requirements.
We may require involvement from a parent/carer, school, commissioner or other authorised adult where appropriate. A younger person may be able to map an interest before they are legally eligible to undertake every type of work.
Safeguarding takes priority over matching speed, commercial objectives and user convenience. We may pause activity, withhold contact details, involve safeguarding professionals, refuse an Opportunity, suspend an account or share information where necessary and lawful to protect somebody.
Under-18 users must not be encouraged into secret or inappropriate contact with Businesses or platform personnel. Personal social-media relationships with under-18 participants are not part of the service.
6. Accounts, security and accurate information
Where an account is required, users must provide information that is accurate to the best of their knowledge and keep material information reasonably up to date. Users must protect their login credentials and notify us if they believe their account has been compromised.
An account may be restricted to the functions appropriate to the user's role. Commissioner, Business, Seeker and administrator permissions are not interchangeable. We may verify identity, age, Business authority or other information where appropriate.
Do not impersonate another person or organisation.
Do not deliberately submit false qualifications, experience, Business details, Opportunities or outcomes.
Do not use another person's contact information without authority.
Do not create deceptive duplicate accounts or manipulate live counters or progression records.
7. Seeker responsibilities
Seekers should provide truthful information, attend confirmed appointments or give reasonable notice where possible, treat Businesses and staff respectfully, follow safeguarding and workplace rules, and tell us when their goals, availability or relevant circumstances change.
Seekers must not assume that a potential match is permission to attend a Business, start work, perform regulated activity or enter a restricted workplace. Any specific employment, placement or training requirements must be satisfied before the relevant activity begins.
8. Business and Opportunity Provider responsibilities
A Business must have authority to submit an Opportunity and must provide materially accurate information about what it is willing to offer. It must not create fake Opportunities, conceal material conditions, exploit Seekers, discriminate unlawfully or use the platform to bypass safeguarding or privacy controls.
Where the Opportunity involves paid work, a Business must provide the information required for lawful recruitment and employment, including pay and material working arrangements where applicable. Where the Opportunity involves a child, placement, work experience or higher-risk activity, the Business must cooperate with any relevant school, commissioner, safeguarding, insurance, health-and-safety or age-eligibility process.
Businesses must tell us promptly when an Opportunity is changed, filled, withdrawn, suspended or no longer available.
9. Verification and Opportunity status
The platform may use statuses such as lead, submitted, verification pending, verified, live, matched, closed, expired or filled. A Business lead is not the same thing as a verified live Opportunity.
We may ask for evidence relating to identity, Business details, location, insurance, safeguarding, professional requirements, health and safety, role conditions or other matters appropriate to the Opportunity.
Verification reduces risk but does not guarantee every future act or statement of a Business. The NEET Agent may withdraw verification or pause an Opportunity if new concerns arise.
10. Automatic matching, profiling and AI
The platform may use structured rules, scoring, software and artificial intelligence to suggest potential matches between Seekers and Opportunities. Relevant factors may include passion/interests, purpose, sector, Opportunity type, location, travel distance, availability, age/eligibility, skills, experience and Business requirements.
A match score is a recommendation, not a decision that either side must accept. The system may explain why a match was suggested. Administrators may confirm, reject, alter or manually create a match where appropriate.
AI may also help read forms, classify information, analyse cohorts, identify Opportunity Gaps, plan pathways, summarise information, draft documents and perform administration. AI can make mistakes, so important information and consequential actions must be reviewed proportionately by a human.
The NEET Agent does not intend to make legal or similarly significant decisions about a user solely by automated processing without the safeguards required by data-protection law.
11. Controlled introductions and no bypassing
The platform is deliberately intermediated. A potential match does not automatically reveal the other side's direct contact details or create permission to make contact.
Before an authorised introduction, Seekers should not attempt to discover or use hidden Business phone numbers, private emails, named staff contacts or exact non-public locations in order to bypass The NEET Agent. Businesses must not try to obtain or use private Seeker contact details outside the authorised process.
The normal process is Potential Match -> The NEET Agent review -> appropriate confirmation -> authorised introduction / Meet First -> release of the information genuinely needed for that stage.
This rule does not prevent us from providing information that employment-agency or other law requires to be provided to a work-seeker at the appropriate stage of a regulated introduction or assignment.
12. Meet First and progression activities
A Meet First may be an introductory conversation, interview, workplace visit, shadowing discussion or another authorised first interaction. It is intended to create a human connection before or alongside a conventional application process where appropriate.
A Meet First does not automatically create employment, an apprenticeship, a placement or a binding obligation to proceed. Subsequent arrangements may require their own written terms, safeguarding approval, risk assessment, school/commissioner approval, insurance or contractual documents.
The platform may track booked, attended, started, completed and progression statuses separately so that reporting does not treat an intention as an outcome.
13. Work-finding and employment-agency requirements
The NEET Agent is primarily an Opportunity Mapping and employer-engagement service. However, activities that introduce a person seeking work to a hirer may fall within the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003, as amended.
Where a particular service amounts to regulated work-finding, we will apply the requirements relevant to that activity. This may include agreeing any required work-seeker terms before work-finding begins, obtaining appropriate information from the hirer, considering suitability and legal/professional requirements, and giving the work-seeker the required information about the hirer and role at the appropriate stage.
For a specific job or assignment, legally required information may include the hirer's identity and business, start date, expected duration, position and duties, location, days/hours, known health-and-safety risks and required experience, training, qualifications or authorisations, plus other information required by the applicable rules.
The platform's privacy design may limit public or pre-match disclosure, but it will not be used to conceal information that must legally be provided before a regulated introduction or assignment proceeds.
Unless a separate lawful arrangement says otherwise, The NEET Agent does not employ or supply the Seeker as a temporary worker and does not undertake to pay the Seeker's wages.
14. Fees, self-commissioning and separately paid services
Creating an account, completing basic Opportunity Mapping or asking us to look for work does not create a hidden success fee.
Where our activity is regulated work-finding, we will not charge a work-seeker a fee for finding or trying to find employment where the law prohibits such a fee. A separately chargeable service that is not work-finding must not be made a condition of receiving work-finding services.
The website may offer a “Become Your Own Commissioner” route. This allows an individual to ask us to support a broader progression journey, but selecting that route does not itself create a payment obligation.
If we offer a separately paid, non-work-finding service - for example certain coaching, document, training, progression-planning or other additional services - it will be covered by separate written terms before the service starts. Those terms will state what is being provided, the fee or calculation method, who is paid, cancellation/withdrawal rights, notice requirements and any refunds or rebates required by law.
Any future deferred-payment or success-related progression model will only be activated under a separate agreement after its legal and commercial structure has been finalised. These general Terms do not impose such a fee.
| No Hidden Fee The general website Terms are not a blanket authorisation to deduct money from future wages or charge a Seeker for finding them a job. |
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15. Commissioner and cohort accounts
A school, college, council, Jobcentre-linked service, community organisation, employability programme, charity, funder or other authorised organisation may commission or support Opportunity Mapping for a cohort.
Commissioner dashboards may show cohort-level demand, interests, Opportunities, matches, activity, gaps and progression. Access to identifiable information is limited to what is authorised, necessary and lawful.
Commissioners must not attempt to re-identify anonymised data, export personal information for unrelated purposes, or share dashboard access with unauthorised people. Separate commissioner contracts or data-processing terms may apply.
16. Workforce Opportunity Mapping
An employer may commission The NEET Agent to map its existing workforce, including staff ambitions, underused skills, development interests, training needs and possible internal Opportunities.
Workforce Opportunity Mapping is intended to support development, retention, internal mobility and clearer progression rather than secret surveillance. Participating staff should be told the purpose, what individual information may be seen by the employer, what is reported in aggregate and any consequences of participation.
Where individual development agreements are created, they should clearly record the parties, commitments, milestones, review dates and status. The existence of a draft pathway does not guarantee a promotion, pay rise or change of contract unless the employer separately agrees to it.
17. AI-assisted pathway and agreement tools
AI may help a user explore possible pathways, identify questions, summarise a contract, draft a progression agreement or prepare for a review conversation. These tools are designed to assist thinking and administration.
AI-generated text is not automatically legal advice, HR advice or a binding contract. Users should review important documents and obtain appropriate professional advice where necessary. A binding agreement depends on what the relevant parties actually agree and the applicable law.
The platform should preserve human review and version history where AI assists with consequential documents.
18. Documents, Work Passport and agreement records
Users may be able to create, upload or store CVs, portfolios, employment contracts, progression agreements, development plans, apprenticeship documents, training evidence, Work Passport evidence or other progression records.
A user must only upload material they are entitled to provide. If a document contains another person's confidential or personal information, the uploader is responsible for having an appropriate basis or authority to provide it.
The platform may keep version history, review dates, status, evidence links and audit records so that a progression journey can be evidenced over time. Uploading a document does not make The NEET Agent a party to that document.
19. Paper/PDF form ingestion
Physical Opportunity Mapping forms may be photographed, scanned or uploaded as PDFs. Approved AI/document-processing tools may extract checkboxes, printed text and legible handwriting into structured data.
A batch may contain many individual forms. Each form should remain a separate record using a Map Ref or other unique identifier where available. Uncertain fields, possible duplicates or ambiguous handwriting may be placed into an Admin Review queue.
AI-extracted data should not automatically be treated as verified public evidence until the applicable review/approval process is complete.
20. Live counters and Opportunity Gap information
The platform may display live or regularly updated statistics such as Seekers mapped, Businesses mapped, verified live Opportunities, matches, Meet Firsts, experiences and progression.
Status definitions matter. A lead is not automatically a live Opportunity, a booked meeting is not an attended meeting, and experience is not automatically employment.
The platform may compare demand with Opportunity supply to produce Opportunity Gap information by sector, cohort, geography or other categories. Public and commissioner-facing data should be aggregated or otherwise protected so that users are not unnecessarily identifiable.
21. Safeguarding and concerns
Users must not use the platform to exploit, groom, intimidate, harass, coerce or otherwise harm another person. Commercial pressure, targets or employer relationships do not override safeguarding.
We may record and share safeguarding information where necessary and lawful, including with a school or commissioner safeguarding lead, children's or adult social care, LADO, police, emergency services or other appropriate authority.
In immediate danger or urgent medical need, call 999. The platform is not an emergency service.
22. Media and case studies
Optional photographs, video, audio, testimonials and case studies are separate from ordinary Opportunity Mapping. A user should not be disadvantaged for refusing optional publicity.
Where identifiable promotional media is used, appropriate permission, privacy and safeguarding controls apply. Special care applies to under-18s and to information that could reveal a protected location or identity.
23. Third-party pathways, programmes and links
The platform may signpost or refer users to employers, schools, colleges, training providers, apprenticeships, public programmes, Jobcentre/DWP support, Skills Bootcamps, SWAPs, local authority services, charities or other external services.
A mention, logo or link should not be interpreted as a formal partnership or endorsement unless we expressly say so. Third parties have their own eligibility rules, contracts, safeguarding arrangements and privacy practices, and they may change without notice.
24. Messages and communications
The platform may send service messages about an account, Opportunity, requested introduction, Meet First, safeguarding matter, commissioner programme or other requested service. Users should keep contact preferences reasonably up to date.
Optional marketing is treated separately from service communications. Users may object or unsubscribe where applicable.
25. Privacy and cookies
Our Privacy Policy explains how we collect, use, share, retain and protect personal information, including profiling, AI, children's data, commissioner reporting and international transfers.
The website may use strictly necessary cookies for core functions and, where enabled, optional analytics or other cookies subject to applicable consent requirements. Users should use the available cookie/privacy settings to manage optional choices.
26. User content and permissions
Users retain ownership of material that belongs to them. By submitting content, they give us the permission reasonably necessary to store, process, analyse, display to authorised users, transmit and otherwise handle it to provide the platform, maintain security, comply with law and deliver the requested service.
This permission does not transfer ownership of a user's personal documents to The NEET Agent. Users remain responsible for ensuring that content they submit is lawful and that they have the right to submit it.
27. Intellectual property
Unless otherwise stated, The NEET Agent and DAESP branding, platform design, original written content, software, graphics, Opportunity Mapping structures and other proprietary materials belong to us or our licensors.
Users must not scrape, copy, reverse engineer, resell, reproduce or commercially exploit protected platform material except with permission or where law allows. Nothing in these Terms prevents a user from keeping or using their own personal records and documents.
28. Prohibited conduct
fraud, impersonation, deception or fake Opportunities;
harassment, threats, discrimination, exploitation, grooming or unsafe conduct;
bypassing controlled introductions or privacy restrictions;
scraping, harvesting, mass-downloading or selling personal information;
attempting to re-identify anonymised or aggregated data;
malware, unauthorised access, security testing without permission or interference with platform operation;
using AI or platform outputs to make unlawful discriminatory decisions;
using another person's information for an unrelated purpose;
manipulating counters, evidence, attendance, outcomes or Work Passport records;
using the platform for unlawful work, unlawful child employment, exploitation or any activity prohibited by law.
29. Suspension, restriction and closure
We may restrict, suspend or close an account or Opportunity where we reasonably believe there is a breach of these Terms, safeguarding risk, fraud, serious inaccuracy, failed verification, unlawful activity, security risk, misuse of personal information or another reason that makes continued access unsafe or inappropriate.
Where appropriate, we may give the user an opportunity to explain or correct the issue. Safeguarding or security concerns may require immediate action without advance notice.
A user may stop using the platform or request account closure. Closure does not automatically require immediate deletion of records that must be retained for safeguarding, law, audit, complaints, claims or other legitimate reasons described in the Privacy Policy.
30. Platform availability and changes
We aim to keep the platform secure and available but do not guarantee uninterrupted access. Maintenance, security incidents, upgrades, supplier failures, legal requirements or technical faults may temporarily affect availability.
Features may be added, changed or retired as the platform develops. Material changes that affect existing contractual rights, privacy or paid services will be handled in accordance with applicable law and any separate agreement.
31. Third-party agreements and employment relationships
Employment contracts, apprenticeship agreements, training agreements, placement agreements and other arrangements with third parties are generally between the relevant parties. The NEET Agent may facilitate, explain, record or support the process without automatically becoming an employer, guarantor or party to the agreement.
A Business remains responsible for its own employment, equality, safeguarding, health-and-safety, pay, tax, immigration/right-to-work, insurance and other legal obligations as applicable. A school or commissioner remains responsible for duties that legally or contractually remain with it.
32. Liability and statutory rights
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded and any mandatory consumer or employment rights.
Subject to those rights, we do not guarantee employment, income, a particular match, Business performance, uninterrupted platform availability or a specific progression result. We are not responsible for a user deliberately bypassing the authorised process or for losses caused solely by materially false information supplied by another user that we could not reasonably have known was false.
Where a service is supplied to a consumer, these Terms do not remove statutory rights relating to services being provided with reasonable care and skill or any other non-excludable consumer protection.
33. Complaints and disputes
Questions or complaints about the platform, a Business, an Opportunity, safeguarding, privacy or these Terms may be sent to p3kay@daespculture.com. Privacy complaints are handled in accordance with the Privacy Policy and users retain the right to complain to the ICO where applicable.
Where a complaint concerns regulated employment-agency activity, users may also have rights to seek advice or raise concerns with the relevant public enforcement body, currently the Fair Work Agency, subject to its remit.
34. Changes to these Terms
We may update these Terms when law, regulation, platform features, safety requirements or the service model changes. The latest version will state its effective date.
Where a change materially affects an existing user, paid service or contractual commitment, we will take reasonable steps to provide notice and, where required, obtain renewed agreement. We will not use a website update to retrospectively create a payment obligation that was not previously agreed.
35. General legal provisions
If one part of these Terms is found invalid or unenforceable, the remaining provisions continue to apply. If we do not enforce a provision immediately, that does not permanently waive the right to enforce it later.
We may transfer our rights and obligations as part of a lawful business reorganisation, company name change or transfer of the service, subject to applicable privacy and consumer protections. Users may not transfer an account or commissioner access to another person without permission.
36. Governing law
These Terms are governed by the law of England and Wales. Nothing in this clause removes any mandatory right a user has to bring a claim in another court or jurisdiction where consumer or other law gives that right.
37. Contact
MO SSC LTD trading as DAESP Culture / DAESP ABC / The NEET Agent
Company number: 13711111
Registered office: 235 Frances Street, London, England, SE18 5LA
Email: p3kay@daespculture.com
Telephone: 07492 505008
| The NEET Agent Principle Map people. Map Opportunities. Match responsibly. Keep the human gatekeeper where safety, judgement and accountability matter. |
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